Clinic Announcements

Sept 30, 2024 - Emergency Services

Starting Monday, September 30th, Den Herder Veterinary Hospital will be expanding their services to include *urgent care*! This new service is designed to address unexpected and urgent needs and provide prompt, quality care when you need it most. The hours of the urgent care services are from *4:00 PM to 8:00 PM, Monday through Friday*, and on *Saturdays from 10:00 AM to4:00 PM.  *This is a step in the right direction for a much-needed service in this community and we are pleased to help support this. As part of these changes and to support the growth of the urgent care hours, we will be discontinuing our 24/7 emergency on-call service. However, we want to assure you that our commitment to your pets’ well-being remains steadfast.  Dr Ben and Dr Colleen will continue to offer our*tele-triage consult service *until 11 pm to help determine if your pet needs to seek further care at one of the out of town 24 hour care facilities, but they will no longer be coming in for in person Emergency after hours visits. After 11 pm, you will still have access to our after-hours answering service, who will help refer you to the appropriate 24 hours emergency hospital.Our goal with these changes is to help our team with the appropriate work/life balance that we all seek, while still offering the best care possible during business hours. Hopefully, the goal is to expand the urgent care to a full 24/7 emergency facility to better serve our community with the appropriate staffing and resources needed to care for your pets with the highest level of compassion and medical excellence. If you have any questions or need assistance, please don’t hesitate to callus at *319-277-2354*. Our team is here to help and ensure that your pets receive the care they deserve. Thank you for your continued trust and support. We look forward to serving you and your pets with our new policies while also entrusting the new urgent care. Warm regards, The entire team and Companion Animal Clinic